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Non-delivery of Products :

If the products are not delivered, Beyonce Infotech Pvt Ltd will take action immediately after you have registered your query. If the dispute cannot be resolved, we will refund your payment upon approval of your claim.

If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to or call us within 14 days of receipt of the product. We will issue either a full refund or a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.


Returns :

You have 14 calendar days to return an item from the date you received it. Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. You must have the invoice of the product purchased.


Refunds :

If your return is approved, we will initiate a refund.